How does MYSTUDENTFLAT.COM work?

Browse verified flats near your university, book online, e-sign the rental agreement, and move in. The process is designed to be completed 100% online, from search to contract signing.

How do I check in to my apartment?

On your arrival day, a member of our Client Success Team will welcome you, show you the apartment and its amenities, hand you two sets of keys and/or access cards (if applicable), and you will sign a check-in protocol covering the apartment’s furniture and equipment.

How do I check out of my apartment?

A check-out date will be agreed upon and a team member will meet you to complete a thorough apartment inspection. If no damage is recorded, the security deposit is reimbursed within 5–7 working days (depending on bank processing). If damage due to negligence is recorded, repair costs are deducted from the deposit and the remainder is reimbursed within 5–7 working days.

What is the minimum rental period for the featured apartments?

As we offer long-term student accommodation services, the minimum stay for all apartments is 12 calendar months, unless otherwise specified.

How often do I need to pay my rent?

Rent is required upfront on a bi-annual or annual basis, depending on the specific apartment.

Why is it required to pay a Security Deposit for the rental to be completed?

A security deposit equal to one month’s rent is required as a guarantee for possible damage during the tenancy. If no damage has occurred, the security deposit is refunded in full upon contract termination.

What is included in my rent?

Apartments are offered on an all-inclusive basis, including rent, common expenses, and basic utilities such as electricity, water, and internet, unless otherwise specified.

What happens if I have an issue with the apartment that requires maintenance?

After check-in, you will receive an invitation to download the Tenant Application. Through the app, you can report maintenance incidents 24/7. The normal turnaround time for simple issues is 24 hours. For emergency maintenance or other emergencies, contact the 24/7 emergency line: +30 6908 428 888.

What happens if I end my contract earlier than agreed?

Rent already paid for the tenancy period is non-refundable in case of early termination. We will do our best to re-rent the apartment as soon as possible; if successful, we will credit the rental balance for the remaining period after deducting the rent for the vacant period.

Can I sub-lease my apartment for periods that I will not be staying in it, for example during Summer Holidays?

No. Rental agreements do not allow sub-leasing. In case of breach, the agreement is automatically terminated and the tenant must leave within 15 calendar days. Rent already paid for the tenancy period is non-refundable.

ALL YOU NEED TO KNOW

FAQs

Company

Why rent with MystudentFlat?

Verified & hand-picked flats: Real photos & 3600video tours, real-time availability, exact location with maps, detailed description.
Fully furnished & equipped flats: Move into a ready-to-live flat without the stress of buying furniture and electrical appliances that might not fit in your next apartment.
Quick move-in process: Secure your new home in just a few clicks. Browse, book, sign, move-in.
Ready to move-in flats: apart fron the flat, we offer extra services such as cleaning and a starter-pack with all the essentials (ie linen, bedding, cutlery, utensils).
Reliable Support: Contact us via email, phone, or the Tenant Portal. Our aim is to respond in a timely manner.

What Cities Is MyStudentFlat Available In?

Athens
Limassol
Nicosia

and continuously expanding to more cities… Stay tuned

Finding Student Accommodation

How do I find student accommodation on MyStudentFlat?

You can search by city, university, budget, or move-in date. Our platform shows real-time availability, verified listings, and detailed information including photos, maps, and neighborhood insights.

Are all properties on MyStudentFlat verified?

Yes. Every listing is carefully seelected and verified to ensure accuracy in photos, location, and property details, helping you avoid misleading listings and losing time searching.

Can I view the apartment before booking?

Yes of course although we ensure that what you see is what you get. You can explore properties through high-quality photos, videos, and 360° virtual tours, allowing you to make a confident decision remotely.

Can I find accommodation near my university?

Absolutely. You can filter listings based on proximity to universities.

What types of student accommodation are available?

We offer one-bedroom apartments so approximately 50² m.

What Types of Flats Do You Offer?

Flats Near Universities & Transport: Situated near universities and in locations with easy access to public transportation.
New or Fully Renovated Flats: All our flats are either new or fully renovated offering a pleasant, comfortable and contemporary living experience.
Fully Furnished/Equipped Flats: All our flats are furnished and equipped with modern furniture and essential electric appliances, ready for you to move in.

What Furniture and electrical appliances are Included in your apartments?

Living Area: A sofa, coffee table, TV and often additional seating and a dining table.
Kitchen: A refrigerator, a stove & oven.
Bedroom: Includes a comfortable bed, a bedside table, a wardrobe.
Bathroom: A shower or bathtub, sink, and toilet.

Is there a TV in the apartments?

Yes, there is.

Are the photos of the apartment real?

Yes, all photos are of the actual apartment.

Is internet included?

Internet is not included unless you have opted-in for all-inclusive rent.

Do you have a video of the flats?

We have 360° video tours for all our flats.

Can I pay in installments?

For 12month tenancy you can pay quarterly (4 payments), semiannually (2 payments) and full upfront payment. Please note that there’s a surcharge when paying in 4 installments and a discount for the full upfront payment. To view possible installment plans for your tenancy select the option to pay in installments.

For 24month tenancy you can pay quarterly (8 payments), semiannually (4 payments), annually (2 payments) and full upfront payment. Please note that there’s a surcharge when paying in 8 installments and a discount for 2 installments and for the full upfront payment. To view possible installment plans for your tenancy select the option to pay in installments.

Is parking available?

Parking is available for some apartments.

Booking & Payments

Can I book a student flat entirely online?

Yes. MyStudentFlat offers a fully digital booking experience, including booking, payment, and contract signing.

How do I secure a property I like?

Once you find a suitable flat, you can book it instantly online. Properties are booked on a first-come, first-served basis.

What payment methods are accepted?

We support secure online payments via major debit/credit cards and via bank transfer.

Is my payment secure?

Yes. We use secure payment gateways and encryption technologies to protect your personal and financial information.

What does the rental amount cover?

The rental amount covers the rent and the common expenses. In case you choose the all-inclusive rent, then all bills are covered along with the rent and common expenses and you do not need to worry about paying the bills yourself. We handle everything for you.

Contracts & Policies

Do I need to sign a contract?

Yes. All bookings include a rental agreement, which you can review and sign online.

Can international students book without being in the country?

Yes. MyStudentFlat is designed for international students and parents, enabling fully remote bookings.

For Parents

Can parents book accommodation on behalf of their child?

Yes. Parents can complete the entire booking process, including payment and contract signing however it is advisable to use the personal details of the person who will stay in the apartment (tenant).

How can parents be sure the property is safe?

We provide verified listings, real images, and transparent descriptions, ensuring a reliable and safe booking experience.

Support & Assistance

Does MyStudentFlat offer customer support?

Yes. Our team is available to assist you throughout your journey.

Can I get help choosing the right property?

Of course. We can guide you based on your preferences, budget, and location.

Extra Services (Optional – Extra Cost)

Does MyStudentFlat offer additional services?

Yes. We offer optional services designed to make your move-in and stay easier and more comfortable.

Starter Pack | Move-In Essentials

What is the Starter Pack and what does it include?

The Starter Pack provides essential items so you can settle in immediately. It includes:

Bed linen, duvet, and pillows
Towels
Kitchen essentials (cutlery, plates, glasses, cooking utensils)

Can I order the Starter Pack before arrival?

Yes. You can add it during booking or afterwards, and it will be ready in your apartment upon arrival.

All-Inclusive Rent (Bills Included)

What does “all-inclusive rent” mean?

All-inclusive rent means that your monthly rent includes:

Electricity
Water
Heating
Internet / Wi-Fi
Common Expenses

This helps you manage your budget with no hidden costs.

Are all properties all-inclusive?

No. You can add it as an additional service so the rental amount will also include an additional amount for the payment of all bills by us.

Cleaning Services

Are cleaning services available?

Yes. We offer professional cleaning services to keep your apartment in great condition.

What cleaning plans are available?

You can choose from flexible options:

Monthly cleaning (4 visits, 1/week)
Quarterly cleaning (12 visits, 1/week)
Semi-annual cleaning (24 visits, 1/week)

What is included in the cleaning service?

Services may include:

Kitchen and bathroom cleaning
Floor cleaning and dusting
Surface disinfection
General apartment upkeep

Are cleaning services mandatory?

No. All services are optional and can be added based on your needs.

How do I add extra services?

You can select additional services during booking or request them later through the dedicated section of our website.

General Questions

When should I start looking for student accommodation?

We recommend starting your search 3 months before your move-in date, especially in high-demand cities.

How much does student accommodation cost?

Prices vary depending on location, property type, and amenities. MyStudentFlat helps you compare options easily.

Is it safe to book student accommodation online?

Yes, when using a trusted platform like MyStudentFlat, with verified listings and secure payments.

Frequently Asked Questions